Cookie Policy

At Gonex Pack, we use cookies to improve your user experience, analyze our website traffic, and facilitate the process of shipping your packages to Cuba.

1. What are cookies?

Cookies are small text files that websites store on your computer, smartphone, or tablet when you visit them. They help the website function correctly and provide us with information about how you interact with our content.

2. Types of cookies we use

We classify cookies based on their purpose:

  • Technical Cookies (Necessary): These are essential for the website to function. They allow you, for example, to access your customer panel, save products in the cart, or securely pay for a shipment. Without them, the website will not work.

  • Preference Cookies: These allow the site to remember your preferences, such as your language or the currency in which you wish to view shipping prices.

  • Analytical Cookies: These help us understand how users navigate our website (for example, which pages are the most visited). We use this data anonymously to improve our logistics services.

  • Marketing Cookies: These are used to show you relevant advertising related to shipments to Cuba or special promotions on key dates (such as Mother’s Day or New Year’s Eve).

3. Third-party cookies

In some cases, we use third-party services (such as Google Analytics or external payment gateways) that may install their own cookies to track activity or manage transaction security.

4. How can you control cookies?

You can manage your preferences at any time:

  • Settings Panel: [Insert link to your settings banner if available].

  • Browser Settings: You can block or delete the cookies installed on your device through your browser options (Chrome, Firefox, Safari, Edge, etc.)

Notice: If you choose to disable all cookies, some features of our website (such as package tracking or account access) may not function correctly.

5. Updates

We may update this Cookie Policy to reflect changes in our technology or legal requirements. We recommend reviewing it periodically.

Última Last Update: April 10, 2026